Mail from AusPost-

Our parcel collection notifications are going digital for MyPost customers

Hi Alan,

From 5 October, we’ll send digital notifications* to advise of an attempted delivery, instead of leaving a paper card.

These notifications will let you know that we tried to deliver and the reason why it couldn’t be completed, and when your parcel is ready for collection at the post office or a nearby collection point. These will be sent via email, SMS or through the AusPost app. If you use the app, you’ll also get a one-off QR code specific to that parcel.

Simply show the notification, the QR code (for app users) and suitable ID at the Post Office to collect your parcel. Your parcel will still be kept at the Post Office for 10 business days for you to collect, and we’ll send you a reminder on day 5 if your parcel hasn’t been collected.

Don’t worry if your family or friends aren’t MyPost customers, they’ll still get a paper card.